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Originally Posted by bigdog
no more cross selling i am guessing for now
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Correct, No cross sales in place and I don't forsee us doing cross sales in the future.
To be frank, since we have went with our own merchant account and removed all cross sales, Our retention from month to month has improved. I attribute it to the buyer does not have to worry about having 2-3 charges on his credit card. He knows if he joins one of our sites, he will only have 1 charge.
I have always thought there were 2 types of membership sites.
One model is in the business of processing with minimal attention to the end user receiving value for his dollar and the second model is actual content is presented to the buyer or for X dollars so he does receive equal value.
We chose the latter.