Originally Posted by Alex From San Diego

Considerably better. I feel more in control now. Customer support is done inhouse and I feel we do a much better job than any other 3rd party can do because we ask the important questions like why are you cancelling and how did you like the site. We can also offer a discounted offer right there on the spot. There is a multitude of things we are able to do now that we weren't able to do before.