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Old 02-24-2005, 09:33 PM  
jonesy
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Join Date: Jan 2003
Posts: 6,688
call during the day and only speak to an american cust service rep (at night its india) and keep asking for that persons boss and on.

it took me 6 months, many HOURS on the phone, a letter and a call to a senoir vp to get $500 bucks back which dell owed me.

fuck dell
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