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Originally Posted by tungsten
im surprised how you understand anything they say.. when i called, i hung up after like an hour of trying to explain to their indian techs.. pointless
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its true, it was really bad, but most of my time spent was arguing over how they owe me a new power supply, lol, and in the end they gave in and got me that credit towards my account.
seriously though, i believe in outsourcing certain jobs, but not ones that require the person to speak fluent english. its ridiculous that they outsourced customer service