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rowan · 02-20-2005, 08:49 AM

I recently purchased a complete system for the first time in 15+ years. Everything before that has been donated or built from parts. I had an problem with the P.O.C. WD HD intermittently failing (click, clack, click, clack...), but the store I purchased it from didn't bat an eyelid when I returned it. They handed over a new HD and asked if I knew how to replace it, so I did it right there in store.

This is the local "ultra cheap we can't speak English very well but we sell at good prices" store so I expected some argument along the lines of, we can't return it until we actually see it fail. I was pleasantly surprised.

I don't know if it would have been so easy if it was just the HD by itself. They only charge a small fee to build up a PC (if you select the parts yourself) and that includes a 2 year labour warranty. I'll probably just use them for my next complete build, which considering how cheap parts have become will probably be in a couple of weeks.

02-20-2005, 08:49 AM
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	I recently purchased a complete system for the first time in 15+ years. Everything before that has been donated or built from parts. I had an problem with the P.O.C. WD HD intermittently failing (click, clack, click, clack...), but the store I purchased it from didn't bat an eyelid when I returned it. They handed over a new HD and asked if I knew how to replace it, so I did it right there in store. This is the local "ultra cheap we can't speak English very well but we sell at good prices" store so I expected some argument along the lines of, we can't return it until we actually see it fail. I was pleasantly surprised. I don't know if it would have been so easy if it was just the HD by itself. They only charge a small fee to build up a PC (if you select the parts yourself) and that includes a 2 year labour warranty. I'll probably just use them for my next complete build, which considering how cheap parts have become will probably be in a couple of weeks.