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Your are the registered owner and administrator of that domain. I am sure if you call opensrs they may have you fax something on a letterhead or send a copy of your drivers license to prove who you are but they should resolve this.
I have been through this before with opensrs back when I trusted prohosters and had everything registered through them due to I wasn't only a customer but an employee too.
Ask for a manager at opensrs I am sure they can help you out from expierience.
once it's unlocked move it to another registrar.
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