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Originally Posted by TheDoc
How many did you have? In 7 years, I have never heard of one of our members bitching about our upsells..
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Years ago we tried a handful of different video feeds, all of which included upsells. We got far more negative feedback from our customers than we felt it was worth, so we opted instead of pay Homegrown Video a bandwidth fee and get their various feeds included in our members area. The members really dig it because it's a quality product and they don't feel like they're being hit up for more money once they've paid their membership dues.
In fact, we get a lot of people asking questions even before then join our site(s) whether or not EVERYTHING is included.