My Experience with RealityCheckNetwork
RCN was recommended to me by a friend and since I've been looking to buy a dedicated server with quality hosting I decided to give them a try.
I got on icq with their sales rep and said about my budget and got offered a server on that budget. Everything seemed so fine, knowing they offer fully managed
support on all of their hosting plans.
My content and TGP sites got transferred from the old hosting and I changed NS info for the domain and cancelled the old hosting.
There we go. I had icq support while moving, then after I switched it disappeared. My first question was - what's going on? I'm even not fully configured on my
server. The reply was like: you're not a managed customer, if you want support then go and purchase support package and will only be supported via email in a
"timely" manner. That was a news for me.
So I received a unmanaged server for pretty high price for unmanaged servers. And recently been suggested by zagi@RCN to move to another good host.
My current problem is that 15 hours ago I requested a password change to my server via email and 12 hours ago it has been completed (it took 3 hours to change a
pass - talking about support in a timely manner), and the problem is that I never received that NEW password. So in the past 12 hours I've been trying to contact via
email/icq with their support, but it appears I'm on a complete ignore.
They don't reply on icq and even via email. I can't access my server.
I have asked a guy who's customer with them to send a message to them, and they got back to him, so I confirmed I'm on a total ignore now.
Now ask me why do I feel so bad.
If you don't know me, perhaps you heard about sites I run like: sunporno.com, two-lips.com, twilightsex.com and a number of others.
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I will buy your established site (adult or mainstream). PM me
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