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Originally Posted by firequartz
Here's what I don't understand .. maybe someone can enlighten me ..
First Data stopped processing for iBill in mid-September .. the new bank started (I think) the first week in October .. so I can understand that any moneys that First Data is holding in dispute is not paid .. but shouldn't ALL the moneys processed by the new bank be available for payments??
Unless, of course, the new bank isn't paying them either .. has anyone heard one thing or another about that end of it?
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The merchant account has been setup since mid September. Sounds like they are just finishing up setting up the bank account.
They most likley have two systems in place (IRS reasons) for US, and EU webmasters.
That may explain the problems with US payouts. Not sure but the whole thing is a mess. Do yourselves a favor and get your own merchant accounts. Get more than one if possible. Have a programmer write code to cascade between them, or if you have a problem, just switch them out.
3rd party is for the birds.