Quote:
Originally posted by Pathfinder
Some of the software/script providers provide for a thirty day money back gaurantee, but even some of those that don't will still refund your money just to maintain good customer relations.
By the way I have probably returned thirty-forty items to stores over my lifetime simply because I didn't like the product and I have never been denied a refund.
|
#1 I agree with..as I stated I would have returned your money because that's just the way I handle business.
I would rather have someone discussing that on the message boards than what we are discussing here today.
#2 you say "thirty-forty items." Items is a lot different than software.
I doubt it very seriously you were able to return 30-40 packages of OPENED software to any store for a return...and if you have you say over your "lifetime," I'm sure a lot of those stores have changed their policies to only allow exchanges of the exact same product.
Examples of return policies for software, cds, videotapes etc:
Wal-Mart:
CDs, DVDs, audiotapes, videotapes, video games and computer software must be returned UNOPENED within 45 days of receipt.
CompUSA:
Opened software, DVD movies, pre-recorded videos and game cartridges may ONLY be exchanged for the exact same item and may NOT be returned for refund. These items can be exchanged in-store only.
Best Buy:
Exceptions
Computer Software
Video Games
Prerecorded Videos
DVD Software
Music
In order to receive credit for these items, they must be UNOPENED. If the original is defective, you may exchange these items for the SAME TITLE.
This is just a standard policy across the board when dealing with software, but once again not necessarily how I would have handled it if I were the business owner.
Good luck on resolving this.