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I recently picked up a box over at Rackshack for my AVS sites since they were having one helluva a sale! 1.7 ghz, 1gig of ram and dual hd's for $129... Can't beat that! For the first couple of weeks they were extremely helpful. I didn't need any handholding so they worked ok for me. They offer support via ICQ, Chat & Phone so someone is always accessable. I haven't been with them for long & I haven't experienced downtimes yet so I can't tell you how they react to them. But I expected the support to be much worse!
If you need someone who understands what you do and can offer specific help you might be safer going with Jason since he has some great prices and seems to be pretty accessable, or one of the other regulars on GFY.
Good Luck!
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