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Originally Posted by Afrin
Agreed, I used to have 2 servers with them....one of the biggest mistakes I ever made.  Suppoprt sucked, server quality sucked, bandwidth sucked...the only thing that was ok was the prices, but you get what you pay for. Stay away is my opinion. 
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- Their support is only for reset's, physical problems with the server, restores,etc...you prolly wanted them to do alot more than that.
- They network is one of the best (check the stupid amount of pipes they have with lots of different bw providers)
- The server quality you are right, sometimes you can happen to get a "dud" server...
- Price wise, they were unbeatabble (sp) long time ago but now competition is king ;)