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Old 01-28-2005, 10:54 PM  
Varius
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Join Date: Jun 2004
Location: New York, NY
Posts: 6,890
Quote:
Originally Posted by BlueQuartz
Varius - first of all - hello nice to meet you

Im sure rand will be really happy to hear your well written concerns regrading epassporte. Good to see you are still implementing it depsite your poor record with the support staff at epass. I know their are lots of webmasters who LOVE epassporte so we only think its good news when a program implements it as a payment option.

You are right, there has been quite a few threads about poor support at epass which is dissapointing. Personally I have only ever needed to contact them once and they phoned me back in Australia so I was impressed with that.

Nevertheless Rand will be happy to hear your comments as I'm sure he needs this sort of feedback so he knows what to tell the appropriate people.

Thats basically all i am wanting to say really. I was just impressed you had taken the time to say something that can be used constructively


peace
Hola, nice to meet you as well

We have already implemented it for affiliates, as well as bought cards for all our staff. What I meant above is we will be implementing it as an additional payment method on IwantU, so members can become VIP through epassporte if they wish

I am a little concerned, however, that if epassporte support continues on as is, it will only mean problems for our cust support team answering to the members....
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