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Old 01-28-2005, 04:25 PM  
Rand
Industry Vet
 
Industry Role:
Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
Fatt Daddy (and everyone else)

Your ePassporte account renewal is annual from the anniversary date of opening the account. Not monthly. There are NO monthly fees. You pay your renewal once a year and this is not done in one big batch.

I sincerely want to know the date and time that you made this call to ePassporte. I want to pull the phone records and hear this conversation because I simply can't believe what I'm reading. If your commments are factual, then I want to know who at ePassporte needs a good talking to. If you have any documentation such as email correspondence on this matter (or the ticket number) please forward it to me.

If this shiznit is acutally true then I'm personally going to see that this is resolved.

Feel free to contact me directly on this or any other "I can't beleive what I'm hearing" matter by writing to [email protected]. Include your ePassporte username and put "ePassporte / GFY" in the subject line.


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__________________
-- Rand


Payment Industry - Communications - Quality Assurance

Last edited by Rand; 01-28-2005 at 04:28 PM..
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