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Heather Hamptons · 01-28-2005, 12:40 PM

I was just going through my CCBill stats and noticed something odd.

Im showing 2 chargebacks from one user. It says this person signed up to me site, and even let it rebill for another month. Then apparently he not only charged back the rebill, but the initial signup as well.

Explain to me why on earth ccbill would give this douche bag his money back when he obviously had a full month of access? I can understand the chargeback on the rebill, but why give him money back for his initial join? He didnt even cancel until 2 weeks into the rebill. So there's no reason to refund him his first payment.

01-28-2005, 12:40 PM
Heather Hamptons Confirmed User Join Date: Oct 2003 Location: Virginia Posts: 2,306	Someone explain this to me... I was just going through my CCBill stats and noticed something odd. Im showing 2 chargebacks from one user. It says this person signed up to me site, and even let it rebill for another month. Then apparently he not only charged back the rebill, but the initial signup as well. Explain to me why on earth ccbill would give this douche bag his money back when he obviously had a full month of access? I can understand the chargeback on the rebill, but why give him money back for his initial join? He didnt even cancel until 2 weeks into the rebill. So there's no reason to refund him his first payment. __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.