Quote:
|
Originally Posted by kmanrox
It would behoove you to worry about your members and not just your webmasters. I've signed up (as a surfer) to 2 paysites yesterday, both sites are part of large programs and BOTH members areas were fucked. On one, the 'bonus' sites links didnt work. I notified the owner of the BIG program, still not fixed. The other one while trying to get to the members area a big ass page for Zend Optimizer comes up saying it isnt installed properly... WTF is wrong with you ppl? I bet you wonder why your conversions and retention suck. Attention to detail is crucial. When you run an affiliate program you must cover ALL bases, it's not entirely about getting ppl to join up. That's only half the battle.
|
I have to agree with you. Part of the problem I believe is sponsors being so swamped with so many projects that things like Quality Control get pushed to the side for more pressing projects. Hell, some websites go down for hours or even entire weekends and program owners are not aware of it until they walk in Monday morning.
You enter some members and images are not loading, links are broken, movies cut off before the end etc. Even small things like spelling and grammar mistakes are overlooked.
There are some program owners though that are finally understanding this. They are coming to us to QA their members areas, tours and galleries. We see very few problems on some sites, and others have a ton of corrections that need to be made.