Trax

I have never used AOL and never installed their software which is why I don't know how that thing looks but I still got an important question that I need answered...

My friend got a very important email from a person that is very close to me and he told me he could not send it over because he deleted it...
so tell me about aol's email software... if you really hit some sort of delete button or whatever... doesn't an email just go to some sort of rec bin or deleted items folder like in outlook?
also is it possible to send/recieve your aol email via outlook?

This sounds too strange to me... I need to know if he's lying at me.

Answers to those questions are appreciated... thanks