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Originally Posted by Rand
Hello all,
I know a rep from ePassporte has contacted each of you that posted an ICQ number.
However, if you want to write to me I will make sure your questions get to the right person for an expedient reply. Write to me at rand @ Paycom.net.
If you are writing about an existing account, please include your ePassporte username so that ePassporte can reference the account.
New business accounts can be set up within a couple of days. It takes about a week to get your card domestically.
Hit me up!
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Rand,
Let's say that I had been trying to get 2 wires back for MONTHS now, (because I was given wrong information by a rep and I had to re-send the wire TWICE for some reason) could you help me with that?
Because that situation would be starting to irritate me very much, especially considering how ridiculusly small those wires were (account opening $75 wires). A rep would have promised me many times that the wires would be on their way back, and then never followed up. That same rep would also be less than helpful about this whole situation.
It's definitly NOT about the money, as the total amount is too small to even care about, but it would reflect badly on the usually AWESOME support we get from ePassporte.
Let me know the answer to that hypothetical question, and I would contact you ASAP. My ICQ is listed in my location, so I hope you wouldn't hesitate to put someone helpfull in touch with me.
I would thank you very much.