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I've had this Dell for right at a year. I couldn't tell you about their customer support since I've never needed it, although they have a pretty extensive online support area.
My wife has a an el cheapo Emachine which is about two years old and never had a problem with it either.
Before that I had an old Compaq P120 with 48mgs of ram and that bastard was a workhorse!
RD
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