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Originally Posted by Nathan
Me? On the weekends. Sometimes, not often though. I do not talk to our clients often in general really, my primary job is not support or sales.
Actually, they do like how requests are treated. You know why? Because our software actually is stable, efficiant and easy to use. It has a LOT of features already and the best part of it, we keep adding new features EVERY DAY. Those are features clients requested btw. Oh, and in case you did not realize, all our clients have new ideas every day, and the best and most important ones are picked and added to NATS constantly. The more clients we have, the more awesome features NATS will have and all our clients love using every single one of them.
The programs you call "mom & pop programs" could very well grow to a substantial size rather fast. And with the help of our software, a lot of clients have grown their programs very nicely over the course of using it.
You seem very angry, do you have a problem with all these programs that might take traffic away from your big program? (If you even have one.)
I won't even comment on the shave remark, shows that you actually do not read.
So, you suggest that you buy a source code that, in Brad's example, took them 2 years to write, and then you hire a local programmer who first has to sit there and read and understand the source so he can even modify it without breaking something that might sit in another area of the system.
Also, I find it extremely interesting that many of our clients actually had their OWN software or bought an app with source before, and at some point they noticed that it was just not cost effective for them to keep the in house programmers required and the headache was too much that it was easier to go with a solution like NATS which they knew had the backing of the community and also had the backing of a software company dedicated to make this the best product on the market in every aspect. The input of all the clients to make the product even better was of course also a "small" plus. ;)
To each one their own of course, no reason to get mad at me for anything.
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"Our clients love us and our features are awesome and ours is the best program in the entire world!" Grow up.
And as for the local programmer side of things. If you actually attended any kind of tertiary qualifications for development, you'd have been taught the term "documentation."
Most DECENT code is well documented to enable other developers to work with the same code. Thus, a new programmer will not "break" the code as you put it, but will be able to easily follow the code by using the documentation provided. This is how IT is professionally developed. Contractors come in and out; many people work on long-term projects.
You sound to me like you're self-taught and rather defensive about your skills/knowledge. Please, before you post again, it may be wise to actually research the techniques involved in development.