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Originally Posted by hammer2001
Do you ever talk to your clients? Seems you spend all your time on message boards whoring your products. Enlighten me lol.
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Me? On the weekends. Sometimes, not often though. I do not talk to our clients often in general really, my primary job is not support or sales.
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Originally Posted by hammer2001
I bet they like how requests are treated cause your company is too busy serving dozens of other customers and has other priorities. Your success comes at a cost. Must be hard with 100 mom & pop programs bugging you guys on ICQ and email tickets 24/7 asking how to setup their lousy little CCBill product codes. And then all the board whoring you guys have to do explaining how nobody can shave with NATS lmao
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Actually, they do like how requests are treated. You know why? Because our software actually is stable, efficiant and easy to use. It has a LOT of features already and the best part of it, we keep adding new features EVERY DAY. Those are features clients requested btw. Oh, and in case you did not realize, all our clients have new ideas every day, and the best and most important ones are picked and added to NATS constantly. The more clients we have, the more awesome features NATS will have and all our clients love using every single one of them.
The programs you call "mom & pop programs" could very well grow to a substantial size rather fast. And with the help of our software, a lot of clients have grown their programs very nicely over the course of using it.
You seem very angry, do you have a problem with all these programs that might take traffic away from your big program? (If you even have one.)
I won't even comment on the shave remark, shows that you actually do not read.
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Originally Posted by hammer2001
Anybody who has some $ upfront, think about it. Buy some established source code outright and get a dedicated, loyal, local programmer in your office. No ICQ or email bullshit. Yes it sounds risky and it's so much more convenient to trust some board personas and their asskissers how great their support is. Still, you will be better off long term and never look back.
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So, you suggest that you buy a source code that, in Brad's example, took them 2 years to write, and then you hire a local programmer who first has to sit there and read and understand the source so he can even modify it without breaking something that might sit in another area of the system.
Also, I find it extremely interesting that many of our clients actually had their OWN software or bought an app with source before, and at some point they noticed that it was just not cost effective for them to keep the in house programmers required and the headache was too much that it was easier to go with a solution like NATS which they knew had the backing of the community and also had the backing of a software company dedicated to make this the best product on the market in every aspect. The input of all the clients to make the product even better was of course also a "small" plus. ;)
To each one their own of course, no reason to get mad at me for anything.