Grinder-
I hear you, I remember. I was with Netcom back in the day, 1996-1999 before they were bought out by Mindspring then Earthlink (fuckers). I had a co-located box. Major bandwidth and site hits.
Before Netcom, I had one of those $99/year deals. I took those guys out in three months with my bandwidth. Poor guys, they had to close/sell their contracts to another major player just because of me.
So this hard sell Netcom salesfucker calls me one day, demanding more cash. I'm talking thousands. I told him to stick it up his ass and hung up. But, think, there was no choice back then for high volume stable websites except maybe PSInet ($$$$$).
So ya, I had to call him back and accept his deal, had no choice. I was making 30k/mo, had to keep the server alive, and what is $3-4k anyway. Then Netcom/Mindspring/Earthlink dropped co-lo so I went somewhere else.
I pay alot more right now than most of the cheap places, but they don't say nothing about bandwidth or tech support calls. They have $200/hr gurus or even $450/hr engineers on call when/if you want/need to pay and solve immediate problems, most problems can be handled by the guy that answers the phone for free.
I have four servers with them, all new 2.8ghz++ top of the line, dual xeon etc...my bill is about $2k a month.
Hardware firewalls, daily backup, mysql DB's on other rented servers for all ccard info, the works. I can't complain. 24 hour 1-800 great tech support. They are never down. This company has never been mentioned on this board, but they are in the highest echelon.
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