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i've had zero problems with them. they're pretty good, i recently had a server problem kernel was deleted, expolit i believe. anyway, they called me once they noticed my server was down and started trouble shooting the problem ASAP. anyway the managed to get my server back up without having to reinstall everything.
i guess if you know how to manage a server and just leave the hardware and really tech stuff to them then you're experience will be great.
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