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You are absolutley right that it is bad business. Unfortunately, this is the case. Just got off the phone with them an hour ago asking why they haven't gotten back to me on my "case number," eventhough its been some 4 weeks. The answer the chic on the phone gave was their policy from upper management is to withhold payments to webmasters not sending active signups, until they start sending new sign-ups.
Anyone planning on building up a bunch of recurrings with Ibill and then retiring? FORGET ABOUT IT.
Anyone that has recurrings from the past and isn't actively using Ibill, I suggest you check your stats to see how much they haven't paid you. You may be in for a shocker.
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