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Originally Posted by mardigras
Nothing makes a company move faster than if you tell them you are switching to their competitor. Once when I wasn't getting resolution with a DSL problem I told them if I wasn't going to be using their DSL to cancel my phone account because I had been wanting to go with another service anyway. Long story short I was immediately transferred to someone who had the problem taken care of that afternooon.
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Yup, Best thing to do, Comcast went down on me, They kept telling me it would be a week until a tech could come out, Yet i could pick up my nextdoor neighbors wireless which is comcast, So i called the local office and told them im sick of getting the run around and im going to go buy dsl if they dont quit this shit, the supervisor emailed a tech's pager and bam not even 15 mins later a truck was there and fixed haha