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There is more than likely nothing you can do... I lost one because of Network Solutions, we paid all the money to get it taken care of, sent them all signed legal documents, have records of this and when I would call them they would give me some song and dance, we went thru this for like 4 or 5 months and it ended up expiring and someone else picked it up, my ONLY recourse I was told was to try and buy it from the person who got it. I approached him and he wanted $500 for it... SCREW that. But I would almost say you have a similar situation here.
This is why I always try and encourage people to register them themselves....... with us, I get the renewal notices and when I try and reach the people who own the domains to see if they want to renew these domains, the emails bounce or they never contact me about them. There is little we can do when we are not able to reach the people who own the domains to see if they want them renewed.
I am not saying the latter is what happened with your case because I don't know, but I see this happening alot, it's why I always say we have to have a valid email addy so we can reach our clients.
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