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Originally Posted by Lenny2
You could be a white house press secretary Aga.
You've responded several times without ONCE addressing any of the things I said.
Nobody complained about the members area, or your retention, or whether or not the site converted.
I pointed out that its impossible to cancel and YOU STILL HAVEN'T ADRESSED THAT.
You know you can't deny what I said about the cancel link in your members area....unless you go change it right now and then come back and call me a liar.
Its entirely possible that you don't micromanage things and didn't even know about this....but it is most certainly true and rather than calling me names you could have offered me a refund and promised to fix the problem right away.....but if you want to go the other way on this that's fine too.
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On your credit card statement you would have seen
http://www.IPAYBV.COM
Whcih would have redireted you to a cancel form.. as I said.. our chargebacks are below 1% (We are allowed 2%+ in Europe) so I kmow our cancellation policies are in order)
Hey.. can I get a review from you?? seeing as you have looked at our members area... and also.. give me your username to
[email protected] and I will sort out the charges..