Think this is always a good idea. We mail each wanker who does a cb to us.
this past year we managed to recover around 20 percent of cbacks through the user posting payment or sending in a check. The dollar value was low but it makes me feel better...fuck em!
Thing i love best is when a user writes in screaming he cant sign up, car rejected and they we find he has cback history. Nothing gives me greater pleasue than emailing the fuck and telling him why his ass is blocked.
Every webmaster should write an email for every chargeback in my view.
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