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Originally Posted by iBanker
That's great advice, thanks a lot! I have to look that up now...
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Well, I just made that up (National Negative Database), but it sounded good. Maybe it'll scare someone into reversing the chargeback.
In all honesty, though... We've had a few chargebacks that we've disputed and won. We thoroughly check our logs, IP's, CVV2 input, AVS matches, etc., and if we feel that they are trying to charge back a legitimate transaction, we'll request an investigation and reversal.