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Hi Jack,
I've been helping promote a client's phone sex biz for 3+ years and although new sales have steadily dropped, there is still a LOT of money to be made.
No B.S. he has had one customer now for over 8 years, he does 50 calls/day once or twice a week. At $40 a pop you do the math.
He used to call 100 times/day at least 5 times a week ... no b.s.
Okay, so here's the situation: He has a call-back service with a receptionist, 1-800 number. $40 flat-rate for $30. It's here in Toronto and the caller has 2 options: The telemate calls back collect or he pays a $10 surcharge and we pay the long distance.
He uses a lond distance carrier getting about $0.04/min.
He is totally old-school: His receptionists use cue cards to keep track of customers. He spend $1000s on getting a custom DB built but scrapped it before it was implemented.
Only accepts major CCs
I have tried since day #1 to bring him into the current century with no luck:
- VOiP
- Computerized/touch-tone access for existing customers
- Adding webcam chat / even text chat
- Offering SMS service for the high number of European callers
- Go to a per/minute rate as we are a lot more expensive than 90% of the sites on the web
- Scrap the $10 charge/collect as it at bests costs him $0.50 / call (most calls are 10-15 mins)
And about 20 other ideas...
If you are a phone sex guru I'd appreciate any ideas on how to change his system, get more sales(!), filter off overseas traffic, etc.
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