We all get "those" emails. The guys that can't download correctly, the refund request because my kid used my CC, the lonely person that just keeps writing to complain about just anything just to receive a reply, the "I know it alls" pissed because the file labeled 6.5MB is actually 6.43MB and feels I should change the copy etc.
Written even semi-politely I will write back with respect and 99.XX of the time the "kill them with kindness" theory works fine, but I came really close today.
A person writes that he can't download or see any movies. I replied and asked about what version of windows i.e., and player he was using etc. He replies I don't know, I use AOL.
I then sent i.e. links and information. He then writes back that his codes don't work. I checked the codes and find out that he asked for a refund. I let it go.
He just wrote back:
"I HOPE YOU FIX THIS SOON! I OWNED 14 ADULT WEB SITES COUPLE YEARS BACK...I KNOW THAT I AM TALKING ABOUT!!!
WHY ARE NOT MY CODES WORKING!!!!!!!!!!!!!!!!!"
Is it time for my first "Fuck off " reply?
