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that's why you don't run things that are critical from a home connection. You put them on a dedicated server at a NOC. There's no guarantee that their shit isn't gonna go down too... nothing is indestructable. But my connection here has been up and running strong for nearly 3 years. I've had 2 days in that time period where a switch went down and it took more than a few hours to fix..... but other than that..... it's been steady as she goes.
Now... you're gonna keep telling me that that's not reliable? I know plenty of hosting companies that could not say the same thing.
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