Those guys are scam artists, they've closen down my account once before for no reason, well, no reason that they cared to share with me anyway...
What I did was contacted 3 people and got them to charge back, then when the notifications came in I told them that thats just the start and on Friday I'm emailing my entire client base and instruction them to charge back... Within 24 hours they released all my funds to my bank account
