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That's odd... the latest version of WMP plays almost any file I throw at it on my mac... I have noticed a few quirks with DRM files and a few codecs.... but overall not many problems... although I hate WMV files...
I prefer mpeg, seems to be a lot more compatible with different operating systems.... and not tied directly to Microsoft or Apple...
Make sure he has the latest version and have some other mac users you know check out the site for you.
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