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For the record......
Epoch has made NO across-the-board changes to filtering or fraud scrubbing in a very long time. Certainly not in recent days or weeks.
Overall sales are up, not down.
Some specific programs may have had adjustments made to them depending on credit/chargeback issues but that is standard operating procedure and the job of your IPSP to help sites remain within required ratios.
There are a lot of factors that can affect sales and a good majority of them have nothing to do with your IPSP. If you're seeing a decline I would look at all aspects of your business and see if you can find a commonality or trend. But I can assure you, Epoch has not tightened it's scrub. We have no reason to.
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-- Rand
Payment Industry - Communications - Quality Assurance
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