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dcortez · 11-21-2004, 10:43 AM

I've been doing customer support for 25+ years (mainstream and adult).

As hard as it may be, and as 'dead-end' a customer may seem, keeping your cool - always pays off.

http://dinocortez.com/online-library...er-care-guide/

-Dino

11-21-2004, 10:43 AM
dcortez DINO CORTEZ™ Industry Role: Join Date: Jun 2003 Location: Vancouver Island Posts: 2,145	I've been doing customer support for 25+ years (mainstream and adult). As hard as it may be, and as 'dead-end' a customer may seem, keeping your cool - always pays off. http://dinocortez.com/online-library...er-care-guide/ -Dino