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Old 11-16-2004, 11:58 PM  
Centurion
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Join Date: Dec 2002
Location: SeATtle
Posts: 6,033
Quote:
Originally posted by corvett
Centurion, that is a different issue than getting a server error, last time i checked, it took up to 15-20 min to update sales stats, and i would not be surprised if i found out it was half an hour, but it is my understanding that the stats normally update sooner than that; I am not sure what you spoke about and decided with client support...

And to dispel anything before it starts, from the release: ?This maintenance does not affect the retention of data, and all stats for this time period will be accurately presented once the maintenance has been completed.?

I just checked with the office and there are currently no plans to deviate from what was posted in the previous paragraph. Once the maintenance is complete, the stats should all be accurate
Now just a sec..

1)Yes, those ARE 2 different issues. There BECAME 2 different issues. The first started with server error messages. The 2nd one came LATER.

2)If you're going to chastize me for what WAS told to me by one of your support people, you had better talk to your support people also. I do NOT make it a habit of mine to make up things and spread them around on gfy. I have always been a staunch supporter of CCBill and I think there needs to be some objective viewing of this on your part also. I *WAS* told by your support person (be glad to give you him name in email if you want) about the "stats" issue & maintenance.
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