thanks for the reply...
But which arrow do you mean?...
reports/members/active members is the page i refer to.
At the bottom on the left there is a username lookup box..
what if the surfer just sends in his transaction id, or just expects us to be able to trace by his email address?
do i have to call up every single member and then crawl through all the pages looking for his email or transaction id?
I'm certain with all these features there must be a simple way to look up email addresses or transaction id's, or even names with out calling up the entire active members list and crawling through all the pages?
Maybe i've just missed what you meant with the arrow thing...? but i don't see any arrow on the page where the username lookup box is?