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Old 11-14-2004, 03:10 PM  
Mike Okitch
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Join Date: May 2004
Location: Guantanamo Bay, Cuba
Posts: 4,126
Quote:
Originally posted by Lacoste
Let me ask the question another way. Since it appears that nothing can prevent chargebacks (I wonder how they manage to do it in the internet mainstream biz) what is the best way to scare the client enough for him not to want to do it or think it won't succeed?
Mainstream is a different animal. We're evil pornographers, remember?

The problem is by the time you hear about this from your processor, it's often too late. And telling your clients "don't chargeback or else..." could scare them off.

I don't know if the idea could be applied in adult but one thing me and my guys did in mainstream was this;

Offer a present to a relative which you send on your client's behalf. This can be anything that actually costs little but has a high perceived value.

Get the client to give you info on that relative such as name, address, etc. (you must be able to deliver that present somehow)

If the client flakes and "never spoke with you", confront them! "How come I know about your aunt Betsy who lives in Tampa if we never spoke?"

It's not foolproof and will not get rid of all your chargebacks. But if it can save some, all the power to you.
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