Quote:
Originally posted by Pornkings
Smoke and mirrors LOL I bet you don't have 1/10 of the content we do.
and I'm not sure about the 24hours because people still cancel on our $1 for a day trial.
So you must have a problem with Paycom? Who do you proccess with?
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The one day trial is a tough one...but still works in the program's favour. But, to be honest, I don't find it to be quite as "smokey" as the rest.
And how does it work in the program owner's favour, you ask. Well, ask a consumer what a one day trial means to them. Chances are, they will say 24 hours. And, this may be the case with your program, but most I've tested consider a one day trial to end at midnight, on the day of sign-up. So, when the surfer signs up at 10:00 P.M., they are not going to expect that the trial will be over in 2 hours, and then rebilling.
Plus, throw in some cross-sells, which I do know your program is fond of using. Then, there's a whole new angle. Does the consumer just need to cancel the main membership, or each individually. We know that it's a case of "individually"...
My point is, anyone that tries to claim that all these things aren't in place to try and confuse the consumer, is absolutely full of shit.