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Old 11-10-2004, 09:37 AM  
Shap
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Join Date: May 2001
Posts: 8,313
Btw Lens, from your posts I get the impression that you are saying just because gfy is fast it's automatically a problem on our end not jupiter. That's a very false statement, wouldn't you agree? If our load balancer is failing who's fault is it? It surely isn't ours. It's Jupiter's. Right? You are making it sound like unless gfy is slow I shouldn't be posting any jupiter problems.


Also how about this.
Yesterday we put in an urgent ticket. It took 4 hours before we got a reply, we got a reply but no solution.

Last night we had our ticket closed saying everything was fine. I have a bandwidth chart that clearly shows, to any tech looking at it, that our shit was not FINE and the ticket should not be closed.

This morning we call support. We are told they'll call back asap. That was 3 and a half HOURS ago.

Our member's area is insanely slow. Oddly enough Andreas (socal) also started experiencing this at almost the exact same time.
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