GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Jupiter Hosting Problems.... Anybody else?

Shap · 11-09-2004, 10:39 PM

I hate to do this. I've tried everything possible to get in touch with them. I didn't want to post this but I figure maybe this will get Ray to help get our shit fixed.

Some time last night our bandwidth dropped in half and has not recovered. We've had complaints from all over the world regarding speed. Our bandwidth is way down and the site (especially the member's area) has been insanely slow to load at time. We've noticed SoCalCoeds has also been extremely slow today as well. Are any other jupiter clients experiencing this?

BTW, I've called the owner (Ray) twice today, the first time 11 hours ago, left a message and received no reply. We submitted an urgent support ticket which took more than 4 hours to receive a reply to. We were in contact with the support person for 2 hours and then he disappeared while our sites are still slow. We got in touch with another support rep that said they don't know why this is happening. And then no replies. I'm extremely frustrated right now and would just like to get our site speed back up.

11-09-2004, 10:39 PM
Shap Confirmed User Industry Role: Join Date: May 2001 Posts: 8,313	Jupiter Hosting Problems.... Anybody else? I hate to do this. I've tried everything possible to get in touch with them. I didn't want to post this but I figure maybe this will get Ray to help get our shit fixed. Some time last night our bandwidth dropped in half and has not recovered. We've had complaints from all over the world regarding speed. Our bandwidth is way down and the site (especially the member's area) has been insanely slow to load at time. We've noticed SoCalCoeds has also been extremely slow today as well. Are any other jupiter clients experiencing this? BTW, I've called the owner (Ray) twice today, the first time 11 hours ago, left a message and received no reply. We submitted an urgent support ticket which took more than 4 hours to receive a reply to. We were in contact with the support person for 2 hours and then he disappeared while our sites are still slow. We got in touch with another support rep that said they don't know why this is happening. And then no replies. I'm extremely frustrated right now and would just like to get our site speed back up.