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Well it's a system that will give constant feedback on the appreciation of your services by your customer... so you can ajust your services to best fit your customers needs.
In a TGP that would mean that you could increase your traffic a lot and probably increase your conversion ratio too ...
Marketers use CRM a lot in traditional business and have extraordinairy results ... so I'm a bit surprised that TGP Owners didn't create their own CRM.
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I have nothing to advertise ... yet.
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