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OK, here is what happened. SPAM was sent out over the weekend and it caused a lot of problems for our upstream. They got pissed and shut us off. I was in Florida when I got the phone call that we where being shut off. It was definately the worst day of my life.
The day we got shut off, I did not know what to do. I answered the phone and told customers what had happened and gacve them 2 options. One was to wait and see what happens and the 2nd was to move their servers. Only 2 customers decided to move imediately and the rest waited till Monday.
I got back in town and got a temporary connection for our business which helped us hold on to most of our customers. We lost 4 customers in total, however all but 1 of those would have stayed if we worked out the problem. I truly think the customers did not want to leave.
So over the next day, we fixed all our problems and where back in business. The main outage was almost 2 days. We did however stay in contact witrh our customers.
All though this may not make the story as interesting as you want it to be, there was no FBI, no police and nothing to exciting that happened. We basically had a major problem and dealt with it. As fopr the FBI, they showed up in the same facility around that Tuesday and confiscated all of computer rages equipment. That is where there was some confusion. They where not doing anything with us. A company xxxhostit.com was with Computer Rage when this all happened and the lost all their servers and data. We helped them get back up.
Finally, the name change was a business decision, not an attempt to hide from anything. We have not done anything wrong and all of our customers are very happy.
And yes, the servers are free if you buy 1000 GB or more at $.50/Gig. Dual 1 GHz PIII, Dual 60 GB IBM Hard Disks, and 1 GB RAM.
We setup webmasters and business owners with reliable service and cut their costs in half most of the time. Satisfaction Guaranteed!
BTW: Ray got paid his $700 today and his GBIC goes in the mail on Monday.
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