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Next time you fix up their system you should install a popup blocker. Seems like a lot of computer newbies I know get confused by the popups and just start clicking, which is sometimes how they end up with so much spyware.
I've got a friend that owns a Dodge dealership and Fleetwood RV dealership, smart as a whip and loaded, but he has to call me in at least once every two months to clean his computer up for him. Some people just don't get computers.
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