Quote:
Originally posted by sweandy
Same everywhere not only in this business. Damn lazy people 
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100% right.
This week I called and left messages three days in a row at my dentist's office saying I wanted an appointment. I left my full name and phone number on their answering machine. They never called back. I called another company about having hardwood floors installed in a 2000 square foot studio/room. I told the guy I had the cash to buy the work immedaitely. The guy never even showed up for the estimate !
I explained to one company who needs "constant attention" that I was no longer using them because of it. Last time I called them I could hear my rep saying I was psychotic in the background. WTF ? I spend over a million per year with those people, they dont return my phone calls or e-mails on time and I am the pshyco ?
To this day I still answer all my support e-mail personally and I swear its one of the top 3 reasons why Im in business and other webmasters are going out of business.