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I would guess that most of godaddy's customers never have a problem. But some of their policies create a risk, maybe just a 1% chance per domain per year that you're going to be screwed by them in some way through no fault of your own. All it takes is one erroneous spam complaint, and you can have your domain shut down for a day or two before it gets straightened out. That can be a costly problem.
Requiring a CC number to do a DNS change is nonsense, in my opinion. I had a different company try and authenticate me through a CC's last four digits, but I had several CCs I might have used, no idea which one, so that created a pain in the ass too. Password and email verification should be more than sufficient for something as minor as a DNS change. (I.e., a change that can be undone on the unlikely chance it was done fraudulantly...as opposed to domain transfers or deletions).
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