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chromium:
Your comments about banking relationships may be at the heart of the problem. I'd hate to be in any business that relied on one bank, - whether contracts were in place or not.
I don't know the inner workings of iBill.. so can't correctly comment, - but as a rough rule, there is, or supposed to be, a different bank to cover each banking region. Hence, if iBill are trading within Europe, they would have a banking partnership there.
I does appear the main problem was with the US bank, First Data. It "may" be that the organisation of iBill was so centralised that all funds/transactions from all regions are in the one melting pot. Who knows? :-)
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