Quote:
Originally posted by oldnewbie
So... Basically, all our Visa rebills and sales are on hold unless we pay Ibill $1,500.
$1,500 that we don't have... because Ibill hasn't paid us yet.
Is that what I'm reading?
They'd better come up with a plan where this money can be taken from monies owed, preferrably spread out in 3 or more chunks through the next 2 months or so. If not, even those who have been loyal to Ibill for over 5 years may have no choice but to kiss them goodbye.
Also, why aren't they telling us exactly what precentage this 6 month reserve is? What is the normal reserve for high-risk processing? Is it so bad they can't tell us?
And what about the other fees associated with a merchant account? What about the percentage and per-transaction fees of a merchant account? Is Ibill including those costs in their own percentage take, or are these going to be extra fees we find out about later?
And what if we don't go with this new setup? Do we still get paid the money we are owed? Do we still get paid for check rebills and rebills from cards other than Visa?
Come on Ibiiiilllllll! You got some 'splainin' to do!
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There was a post in another thread yesterday from a webmaster who had been told by his iBill rep that all rebills were LOST - whether you pay the $1500 or not.