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Old 10-07-2004, 10:37 PM  
the_wizz
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Join Date: Dec 2003
Location: hmmm.....
Posts: 1,633
Maybe it wasn't that?

Maybe they were reloading their name servers.

Maybe they were reconfiguring apache.

There are a hundred and one different things that could go wrong on a server at any given time that could have caused that.

What people (and I'm not yelling at you, but people in general) need to realize is that hosting is not fail proof. Murphy's law will see to it that on your most important day, something goes wrong with your server that will take some time to fix.

It could be down for only a little while. It could be down for a week.

The point is, people need to quit jumping on the boards and yelling when their sites are down. Do you honestly expect tech support to sit at their console and ready GFY or any of the other boards all day? No. They're probably busy putting out fires and preventing bad things from happening to your box.

So the live support box on their site isn't working. Do they have a ticketing system? Did you put in a support ticket? Did you call their number??

There are steps to go through before you jump on the boards and start screaming.

Often times, there's a good explanation as to why the site is/was down.

/steps off soap box.

That wasn't aimed at you directly eddie. That was aimed at everyone who runs to the boards when their sites are down instead of following the logical chain....
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